Privacy Policy
Last updated : 3rd August
1. Introduction
Life Threads LTD (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your information when you use our website, mobile app, and related services (collectively, the “Services”).
By using Life Threads, you agree to this Privacy Policy and our Terms of Service.
2. Information we collect
a. Personal Information :
We may collect:
- Full name, email address, password
- Demographic info (age range, location)
- Contact preferences
b. Sensitive Data :
We may collect personal reflections, emotional entries, and metadata related to your usage of our journaling or wellbeing tools. You control what you input.
c. Usage Data :
We collect anonymised data about:
- Pages visited
- Buttons clicked
- Session duration
- Device and browser type
d. Cookies & Tracking Technologies:
We use cookies and similar technologies to:
- Remember user preferences
- Analyse platform usage
- Enhance functionality
You can control cookie preferences through your browser settings.
3. How we use your data
We use your data to:
- Provide, improve, and personalise our Services
- Respond to your inquiries
- Develop anonymised insights for product improvement
- Comply with legal obligations
We do not sell your personal data.
4. Data sharing and third parties
We may share your data with:
- Hosting & infrastructure providers (e.g., AWS, Google Cloud)
- Email or analytics tools (e.g., Mailchimp, Mixpanel)
- Authorised wellness professionals (only with your consent)
All vendors are required to meet security and data protection standards.
5. International data transfers
If you’re outside the UK, your information may be transferred to and stored in countries with different data protection laws. We take appropriate safeguards to ensure compliance with UK GDPR.
6. Data security
We use:
- End-to-end encryption for sensitive data
- Regular security audits
- Access control for team members
You are responsible for keeping your password secure.
7. Your rights
You have the right to:
- Access your data
- Correct or delete your information
- Withdraw consent at any time
File a complaint with the Information Commissioner’s Office (ICO)
8. Data retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Deleted data is securely purged from our systems.
9. Children's privacy
Life Threads is not intended for users under the age of 13. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this policy from time to time. Users will be notified via email or in-app notice.
11. Contact Us
Questions or concerns? Contact us at:
📧 [email protected]
📍 Life Threads LTD, 124 City Road, London, EC1V 2NX
